The launch of Mass Effect 3 is without a doubt one of the most disastrous I have ever witnessed. First, we learned of the import save problem if you decided to move your game to the new Cloud storage feature. The only solution is to track down the hard drive on which you originally finished the game; an impossibility for some. BioWare is offering no other solutions.

Second: just yesterday, we learned of the Shepard face import problem that also has no official solution… yet. This one BioWare is going to fix. In the mean time, there are a bevy of homebrew solutions, but all are overly-complicated.

Then there’s MY problem… This is what NewEgg sent me today:

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